Utility, Water & Garbage FAQs

  1. How often do I receive a utility bill?
  2. I am moving out. How much notice do you need to cancel my utility account?
  3. What is my utility account number?
  4. How often are the meters read?
  5. What if my utility bill is higher than usual?
  6. When do I get my utility deposit back?
  7. What if my final bill has a credit?
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  1. Where does the city of Lacombe's water come from?
  2. Is the water safe to drink?
  3. Why does the water taste and smell different?
  4. How long will the taste and smell last?
  5. How do I know if I have a water leak?
  6. What if my water meter is leaking?
  7. I'm concerned that my meter may be wrong. What should I do?
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  1. What could be causing the sewer smell in my basement?
  2. What do I do if my sewer is backing up?
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  1. When is garbage pick-up for my area?
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