Under what circumstances will programs/lessons be cancelled?

Programs, events, lessons, and activities may be cancelled by the Aquatic Centre based on the following circumstances:

  • Facility and/or equipment problems
  • Instructor of facilitator illness or unavailability
  • Insufficient registration

In the event that the Aquatic Centre must cancel a program, staff will notify participants prior to the program start date. 

After a Cancellation

  • Refunds are not issued for classes missed during a session.
  • Make-up classes are not available.
  • Non-attendance in a class does not constitute a withdrawal.
  • Late registrations are accepted when space is available in the class.

Show All Answers

1. Can I transfer to another program/lesson?
2. Do you have program or lesson waiting lists?
3. How do I cancel my registration?
4. How do I pay for a program/swimming lesson?
5. How do I register for a program/swimming lesson?
6. Under what circumstances will programs/lessons be cancelled?
7. How much does a locker cost?
8. Are there lockers that I can use my own lock on?