Is my credit card information secure?

Yes, the new software and payment processor are fully encrypted and compliant to ensure your personal information is secure. Password protocols that help this include:

  • Be at least 10 characters long
  • Contain one number
  • Contain one uppercase letter
  • Not contain a sequence (i.e. 123456 or abc123)

We encourage our users to exceed the minimum necessary for password strength, and to be diligent in protecting their personal information and account details.

Show All Answers

1. Is my credit card information secure?
2. Can I still register in person at a City facility or on the phone?
3. Why aren’t notifications and emails automatic?
4. Where do I login?
5. Do I need to have an account to search for and view programs?
6. How do I search for an activity?
7. How do I register for an activity?
8. What will happen if I try to register for an activity that is full?
9. How do I know when I have successfully registered for a program, class, or activity?