Visit Engaging Volunteers for "6 Ways Nonprofits Can Prevent Volunteer Burnout".
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Read about "What Your Volunteers Need to Be Happy" on The Balance - Small Business.
The Chron article "Performance Evaluation of Volunteers" is a great resource for evaluating volunteers.
Please read the "How Exit Interviews Can Help Charities Improve Conditions for Their Remaining Employees" article in the Chronicle of Philanthropy website for the answer to this question.