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Yes, the new software and payment processor are fully encrypted and compliant to ensure your personal information is secure. Password protocols that help this include:
We encourage our users to exceed the minimum necessary for password strength, and to be diligent in protecting their personal information and account details.
Call or visit the Kinsmen Aquatic Centre in the Gary Moe Auto Group Sportsplex (403-782-1278). However, we hope the new system makes calling to register a thing of the past, and to do that we’ve chosen a system that is online, fast, secure, and easy to use.
The Canadian Anti-Spam Legislation requires the City of Lacombe to obtain user consent to receive emails and other notifications. You will be offered the option to agree to two different email features and you can unsubscribe easily, at any time:
To login to your account, launch PerfectMind, and click on "Login” or “Create Account".
No. You can navigate through the system without having an account and also without being logged in. You will only be prompted to log-in or create an account when you register for a program.
Search for an activity in two ways:
You will not be able to register for a course that is full, but you can add yourself to a waiting list. If a space opens for that activity or additional sessions are added, you will be contacted by phone. If we are unable to reach you, your space will be given to the next person on the waiting list. Placement on a waiting list does not guarantee a spot.
You have successfully registered for a program, class, or activity when you select the “Checkout” button on the payment screen and you receive a confirmation email back - check that the details in it are correct! You can also find a registration or booking when you view your client info by clicking on the “My Profile” button found at the top left.