PUBLIC NOTICE:  City facilities are open to the public with the exception of the Gary Moe Auto Group Sportsplex. The Lacombe Memorial Centre is currently taking bookings and is open with limited access. See the What’s New tab on the home page for details on the Kinsmen Aquatic Centre and the Spray Park operations.

Utility Service Centre

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Moving can be overwhelming. Hooking up or disconnecting your City utilities doesn't have to be. Everything you need to know to complete the process is available below. If there are any questions that are not answered here, please call our Utility Accounts Clerk at (403) 782-1265 or email  Forms can also be faxed to 403-782-5655.

Utility Billing Online Account Services

Expand/Contract Questions and Answers

  • 1. How do I open a utilities account?

  • 2. How do I cancel my utilities account?

  • 3. I am moving within Lacombe. How do I transfer my utilities?

  • 4. What are my utility payment options?

  • 5. Can I temporarily disconnect my utilities?

  • 6. How do I get/apply for bulk water?

For more answers to the water, wastewater, garbage and recycling services, refer to the utility, water and garbage FAQ's page.

Utility Service Centre utility forms

Note: The forms listed above are subject to change.

After Hours Public Works Emergency Contact: (403) 782-3880