Citizens Requests and Inquiries

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The City of Lacombe and its Council recognize the need for two-way communication with its citizens.  The City of Lacombe has established a practice which will ensure that requests, inquiries or complaints regarding civic affairs are given proper consideration and are dealt in a fair, open and timely manner.

Any complaint against a City employee(s) will be considered in a professional manner and take into account the protection of personal information of the employee(s). Members of the public who submit an inquiry or complaint will receive a written response. Online copies of replies can be found below for the current year or in a yearly archive as well.

Given the public nature of council and committee meetings, an individual writing to council or to the administration of a municipality may have a reasonable expectation that their correspondence, including their name and address, could be disclosed at a public council or committee meeting.  Personal information such as telephone numbers, email addresses and any other personal details will be removed from public viewing.  To read more about the roles and responsibilities of administration and council in this process, please see the Citizen Request and Response policy.

There are multiple ways that a citizen can engage with council and administration.  Council will receive correspondence by written letter, email and through the form below, which will go directly to the Council Liaison. 

Freedom of Information Protection of Privacy Act (FOIP)

The personal information that you provide to the City of Lacombe is collected under the authority of the Alberta Freedom of Information and Protection of Privacy (FOIP) Act – Section 33(c). The information will be used for the purpose of addressing citizen requests, inquiries and complaints. Collected personal information is protected from unauthorized access, collection, use, and disclosure in accordance with the FOIP Act, and can be reviewed and corrected upon request. Questions regarding the collection of personal information can be directed to: FOIP Coordinator, City of Lacombe, 5432-56 Ave, Lacombe, AB T4L 1E9, Tel (403)782-1281.

 

Citizens Requests and Inquiries Form

Please correct the field(s) marked in red below:

1
Name
 *
2
Address
 *
3
Phone Number
 *
4
Email Address
5
Please describe your request or inquiry:
 *
6
Image or file upload (if needed):
  1. To receive a copy of your submission, please fill out your email address below and submit.

     

    Citizens Requests and Inquiries Responses

     
    2018 Responses to Citizens to date

    Airport Cattails Brushcutting Airport Runway Use for Lacombe Days 
    Anti Idling Information  Ball Diamonds Score Clock 
    Business Licenses for Pawnshops  Bylaw Enforcement Hours of Service 
    Crosswalk on Terrace Heights Drive Curling Rink Roof Repairs
    Dandelion Control by Spraying  Elm Tree Care 
    Fairway Drive Speeds and Sidewalks  Farmers Market Location  
    Fire Pits Michener Campground  Fireworks
    Garbage Bin Lids
    Grass Clippings & Mulch 
    Homeless in Lacombe
    Lacombe Days Parade Float 
    Lacombe Emergency Management Advisory Committee
    Lacombe Regional Emergency Managment Plan Advisory Committee 
    Lane south of Parkland Acres
    Mackenzie Ranch Mobile Home Park
    Noise - Bylaw 326 Concerns  Parking Concerns at Burger Baron 
    Pedestrian Safety Walk Lights at Woodland Drive and Heritage Way  Provincial Ball Tournament 
    Road Hockey and Basketball  Road Stop and Yield Signs
    Rosement Bowett Ridge Estates  Sidewalk Conditions on 49th Avenue 
    Sidewalk Ice Build-up at Oak Street Manor
    Sightline Obstruction
    Smoking at Cranna Lake  Snow and Ice Removal 
    Snow Clearing and Residential Lawns  Snow Clearing in Alley, Lacombe Senior Citizens Lodge 
    Speedbumps - Bruns Alley  Tax Burden per Capita 
    Taxi Loading Zone at Ugly's Pub  Trails Inquiry - Central Alberta Regional Trail Society 
    Train Whistle Information
    Train Whistles 
    Unkempt Yards and Weeds
    Utility Bill Enclosures
    Water ponding on 58 Street   

    Archived Responses by Year

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